Privacy Policy
Last Updated: June 2026
1. Introduction
Dot Com Group Pty Ltd (ABN 76 165 446 284, ACN 165 446 284) trading as On Time Lapse (“On Time Lapse”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you interact with our website, products, services, camera systems, cloud platform, artificial intelligence technologies and related services.
By using our website or engaging our services, you agree to the practices described in this Privacy Policy.
2. Who We Are
Dot Com Group Pty Ltd trading as On Time Lapse provides construction time lapse photography, project monitoring, cloud image hosting, project reporting, video production, artificial intelligence powered image analytics and related technology services throughout Australia.
Contact Details
Dot Com Group Pty Ltd
ABN 76 165 446 284
ACN 165 446 284
Trading as On Time Lapse
Unit 4, 20 Expo Court
Ashmore QLD 4214
Australia
Email: [email protected]
Website: https://ontimelapse.com.au
3. Types of Information We Collect
We may collect personal information including:
Contact Information
- Name
- Company name
- Position or job title
- Email address
- Telephone number
- Postal address
Customer and Project Information
- Project details
- Site locations
- Service requirements
- Project schedules
- Communications and correspondence
Website Information
- IP address
- Browser type
- Device information
- Website usage information
- Referring websites
- Cookies and analytics information
Camera and Image Data
Our camera systems capture images and related information associated with construction and infrastructure projects.
Depending on camera placement and project activities, images may incidentally capture:
- Workers
- Contractors
- Site visitors
- Members of the public
- Vehicles
- Plant and equipment
- Adjacent properties and surrounding areas
These images form part of the services we provide and may be stored, processed, analysed and displayed through our systems and customer portals.
4. How We Collect Information
We may collect information when you:
- Contact us by phone, email or website form
- Request a quote or proposal
- Purchase or use our services
- Access customer portals
- Subscribe to marketing communications
- Visit our website
- Engage with us on social media
- Interact with our camera systems or associated services
We may also receive information from customers, contractors, suppliers, consultants and publicly available sources.
5. How We Use Information
We may use personal information for purposes including:
- Providing and managing our services
- Installing and operating camera systems
- Delivering project monitoring services
- Providing access to project images and videos
- Producing reports and project documentation
- Managing customer relationships
- Responding to enquiries and support requests
- Improving our products and services
- Conducting research and development activities
- Meeting legal and regulatory obligations
- Protecting the security of our systems and customers
- Marketing our services where permitted by law
6. Artificial Intelligence and Machine Learning
On Time Lapse develops and uses artificial intelligence, machine learning, computer vision and image analysis technologies to improve the services we provide.
Images captured by our camera systems may be used to develop, train, test, validate and improve artificial intelligence, machine learning, computer vision, object detection, safety monitoring, project analytics and related technologies developed by or on behalf of On Time Lapse.
These technologies may be used for purposes including:
- Construction progress monitoring
- Equipment and asset recognition
- Safety and compliance monitoring
- Site activity analysis
- Automated reporting
- Image classification and tagging
- Project analytics
- Product development and service improvement
Where reasonably practicable, we take steps to minimise the use of personal information in AI development and training activities.
We do not sell customer images or personal information to third parties for advertising purposes.
7. Customer AI Opt-Out Rights
Customers may opt out of having images from their projects used for artificial intelligence or machine learning training purposes at any time.
Opt-out requests may be submitted in writing to:
Upon receiving a valid request, we will cease using newly collected images from the relevant project for AI development and training purposes within a reasonable timeframe.
This opt-out does not affect:
- Images already incorporated into completed training datasets or trained models prior to the request;
- Images required to deliver contracted services;
- Images retained for legal, compliance, security or record-keeping purposes;
- Backup copies retained in accordance with our normal business practices.
There is no fee for exercising this right.
8. Site Notifications and Consents
Customers are responsible for obtaining any approvals, notifications, consents or authorisations required for the installation and operation of camera systems at their project sites.
Where required by law, customers are responsible for ensuring workers, contractors, visitors and other relevant persons are appropriately notified that image capture, monitoring and recording may occur on the project site.
On Time Lapse relies upon the customer’s authority to engage our services and install monitoring equipment at the nominated project location.
9. Disclosure of Information
We may disclose information to:
- Employees and contractors
- Cloud hosting providers
- Telecommunications providers
- Technology and software providers
- Professional advisers
- Government agencies and regulators where required by law
- Service providers assisting us in delivering our services
We take reasonable steps to ensure service providers maintain appropriate privacy and security standards.
10. Overseas Disclosure
Some third-party technology providers like Dropbox, Wasabi, AWS etc used by On Time Lapse may store or process information outside Australia.
Where information is transferred overseas, we take reasonable steps to ensure it receives protections substantially similar to those required under Australian privacy laws.
11. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Misuse
- Interference
- Loss
- Modification
Security measures may include:
- Encryption of data in transit and at rest
- Secure cloud infrastructure
- Password protected systems
- Multi-factor authentication
- Access controls
- Security monitoring
- Backup and disaster recovery procedures
While we take reasonable precautions, no method of electronic storage or transmission can be guaranteed to be completely secure.
12. Data Retention
We retain personal information, project data, images and videos for as long as reasonably necessary to:
- Deliver contracted services
- Meet legal obligations
- Resolve disputes
- Enforce contractual rights
- Improve products and services
- Imaging Counting Totals
Information may be securely deleted, archived or de-identified when no longer required.
13. Access and Correction
You may request access to personal information we hold about you and request correction of inaccurate, incomplete or outdated information.
Requests should be directed to:
We will respond within a reasonable timeframe and in accordance with applicable privacy laws.
14. Marketing Communications
We may send information regarding our services, products and industry updates.
You may opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly
15. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Enhance user experience
- Measure marketing effectiveness
- Remember user preferences
You may manage cookie settings through your web browser.
16. Privacy Complaints
If you believe we have breached the Privacy Act 1988 (Cth) or mishandled your personal information, please contact us at:
We will investigate your complaint and provide a response within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on our website and will take effect upon publication.
We encourage users to periodically review this Privacy Policy to stay informed about how we manage personal information.
18. Contact Us
Dot Com Group Pty Ltd
ABN 76 165 446 284
ACN 165 446 284
Trading as On Time Lapse
Unit 4, 20 Expo Court
Ashmore QLD 4214
Australia
Email: [email protected]